Rental management

One system to manage your rentals.

Estate Ease PRO is a system built for managing rentals. It keeps tenants, properties, contracts, payments, renewals, commissions and owner reports in one record. Maintenance requests, broker follow-ups and contract exits are part of that same record. It also includes property sales and accounting reports, and you can add tools for tracking new leads and brokers.

1Record for each rental
EN / ARIn English and Arabic
2Parts you add when you need them
Service Bot DEMO
Expiring this week Cheques due today Open maintenance requests Unpaid balances
New Tenant DEMO
Entry Information
Property Details
Tenant Information
Contract Details
Reset
Save Tenant

One rental. One record. Every stage connected.

From move-in to renewal, Estate Ease PRO keeps everything linked. A tenant's contract, payments, commission and history are all in one place, not spread across three separate tools.

THE RECORD One Rental
Property Owner
Agency / Agent
Contract
Payments
Renewal
Tenant
Maintenance

Fix problems without losing track of them

Every repair request is tied to the unit, the tenant and the cost, so nothing is handled over a phone call and forgotten.

  • Log a request from the tenant page, or let the tenant send it from their own view
  • Follow each request through New → Assigned → In Progress → Completed
  • Assign it to a staff member or an outside contractor, with a due date
  • Record the cost of each job and who pays: owner, tenant or office
  • Attach photos and invoices to the request
  • See the full repair history for each unit and each building
  • Owners see maintenance spending in their monthly report
  • Costs post to your accounts automatically

At a glance

  • 1 record per request, linked to the unit and tenant
  • Cost tracking by unit, building and owner
  • Photos and invoices kept with each job
Smart Contract Exit

End a tenancy cleanly, with the numbers worked out

Move-out is where money gets lost and disputes start. Smart Contract Exit takes every tenancy through the same steps, from notice to final refund.

  • Start an exit from the tenant record: contract end, early termination or non-renewal
  • Follow a move-out checklist: notice given, inspection, keys returned, utilities cleared
  • Get the final settlement worked out for you: unpaid rent, deductions for damages and the security deposit refund
  • Record the deposit refund as a cheque or cash payment, with a receipt in English and Arabic
  • Print the exit statement and clearance letter as a PDF, in English and Arabic
  • See the unit return to your available list as soon as the exit is complete
  • Keep the full exit history in the record, with a PIN needed to confirm key steps

At a glance

  • Final settlement calculated for you
  • Deposit refund tracked and receipted
  • English and Arabic exit statements
Broker and Calendar Tools

Keep brokers and viewings organized

Know who referred what, when the next viewing is and which follow-up is due, all in one calendar.

  • Keep a list of brokers and outside agents, with contact details and the deals linked to each
  • Record which broker brought which tenant or buyer, and the agreed commission
  • Use one shared calendar for viewings, inspections, contract signings, cheque dates and renewals
  • Get reminders by email or on screen before each event
  • Assign an event to an agent and mark it Done or Rescheduled
  • Give brokers a view limited to the units and deals shared with them
  • See broker results: deals referred, deals closed and commission earned

At a glance

  • 1 calendar for viewings, expiries and cheque dates
  • Commission linked to each broker automatically
  • Broker-only view limited to the deals shared with them
Service Bot

Ask for a record. Get the answer.

A chat assistant that fetches information from your own records. Type a question or tap a quick reply, and it answers right away, without anyone searching through screens.

  • Tap a quick reply instead of typing: "Expiring this week", "Cheques due today", "Open maintenance requests"
  • After each answer, get the next likely questions as buttons: balance, cheques, contract end, repair history
  • If more than one record matches, pick the right one from a short list, so you never get an answer about the wrong unit
  • Ask by tenant name, building, flat or unit number
  • Switch between English and Arabic
  • Get answers from set questions and your own data, so the same question always gets the same answer and nothing is invented
  • See only what your role allows: tenants see their own record, agents see their portfolio, managers see the agency
  • Open the full record or PDF in one tap
  • Every question is recorded in the activity log

At a glance

  • Quick-reply buttons for common questions
  • Answers from your records only
  • Role-based access
  • English and Arabic
Service Bot
contract Gulfa Towers 605
Muhammad Taha · Annual · 04 Sep 25 – 03 Sep 26 · AED 39,000
Balance Cheques Start renewal Open tenant page
balance
AED 3,750 outstanding. Next cheque due 22 May 2026.
Cheque register Payment history Open tenant page
Expiring this week Cheques due today Open maintenance requests Unpaid balances
Cheques and Expiry Dates

Two things that quietly cost agencies money.

A bounced cheque nobody caught in time. A contract that ended before anyone called about renewal. Estate Ease PRO watches both for you.

Cheque Tracking

Every post-dated cheque is tracked from issue to clearance. Bounced cheques are flagged the moment they are marked, not weeks later.

Cheque Register: Muhammad Taha
#00001313 Feb 2026Cleared
#00001422 May 2026Pending
#00001514 Aug 2026Bounced

Contract Expiries

Color alerts appear 30 days and 15 days before a contract ends, and again on the expiry date. They show the time left, so your team misses nothing.

Expiry Watchlist
TenantTime Left
Muhammad Taha
Gulfa Towers 605
7 months
Hans Mueller
Falcon Towers P246
14 days
Layla Farouk
Horizon Tower 12A
6 days
Easy Renewals

The tenant stays. The contract is updated.

When a contract renews, most of the record carries over. Estate Ease PRO shows what stays the same and what changes, so you don't start the file again. It also writes the formal renewal notice as a PDF.

Carried forward automatically Updated for the new term
Current ContractExpiring
TenantMuhammad Taha
UnitGulfa Towers 605
Contract TypeAnnual
Term04 Sep 25 – 03 Sep 26
RentAED 39,000
DepositAED 3,900
Renew
in one click
New ContractAuto-Filled
TenantMuhammad Taha
UnitGulfa Towers 605
Contract TypeAnnual
Term04 Sep 26 – 03 Sep 27
RentAED 42,000
DepositAED 3,900
Automated Reporting

Reports that arrive on their own, so you don't have to chase them.

Daily and monthly summaries arrive automatically. No one has to remember to create them.

Every day · 8:00 AM

Daily Digest

A short morning summary of what needs attention today, sent automatically to managers and agents.

Daily Digest: 04 Sep 2026Auto-sent
Cheques due today3
Contracts expiring (7 days)2
New leads overnight4
Payments receivedAED 12,400
1st of every month

Monthly Report

A full-month summary for owners and management: occupancy, income, renewals and unpaid balances.

Monthly Report: Aug 2026Auto-sent
Occupancy88%
Revenue collectedAED 82,680
Renewals completed6
Unpaid balancesAED 3,750

One system. Different people. Different views.

Everyone sees the rental record, showing only what their role needs.

AGENCY

What needs managing today?

Tenants, properties, contracts, payments, renewals and commissions in one list.

AGENT / STAFF

What do I need to do?

Follow-ups, rental status, payments due and upcoming renewals.

PROPERTY OWNER

How is my property performing?

Occupancy, income, expenses, rental status and overall performance.

TENANT

What do I need to know?

Contract, payments, documents, renewal status and messages.

Built for managing rentals, with sales and accounting built in, and one optional add-on for leads.

Estate Ease PRO is mainly for managing rentals. Rentals, property sales and accounting work together in one product. Add lead tracking when you need it. Your data stays linked.

Manage rentals without spreadsheets

Every property, contract, and cheque tracked from move-in to renewal.

  • One list of all your buildings and units, with owner details, maintenance amounts and the agent for each
  • Every stage for a tenant: move-in, yearly, monthly or quarterly contracts, renewal and contract end
  • Track cheque and cash payments, with payment schedules and security deposits
  • Tenant page showing the contract, current balance, every cheque, commission, documents and renewals
  • Contracts sorted automatically as Expired, Expiring Soon or Active, with the time left and color alerts at 30 and 15 days
  • Find records in one click by building, flat or tenant name
  • Cheque, cash and deposit payments. Balances update by themselves
  • Tenants are emailed automatically when a payment is due or a cheque date is coming up
  • Swap a cheque for cash and get a receipt in English and Arabic
  • Commission split on each contract: a percentage for your agent, a fixed amount for an outside agent, and what the office keeps
  • Keep agreements, ID copies, photos and inspection reports with each record. Search, back up and restore deleted files
  • Renewal notices written as PDF. The archive needs a PIN, and every renewal is kept in the history
  • Tenants are emailed automatically as their contract renewal date approaches, before anyone has to call them
  • Payment vouchers and lease summaries in English and Arabic, ready to print

At a glance

  • 17 properties across 3 buildings in our demo
  • 30 and 15 days of color warnings before a contract ends
  • English and Arabic on every printed document
  • Cheque + Cash both payment types matched automatically

Leads that don't get lost in a spreadsheet

New leads from Bayut arrive straight in a list your agents actually use.

  • One inbox for all Bayut leads: email, calls, phone views, SMS, WhatsApp, plus leads you add yourself
  • Lead stages: New → Contacted → Qualified → Viewing → Negotiation → Won / Lost
  • Lead page: history, notes and a WhatsApp tab with ready-made messages
  • Open WhatsApp or copy a ready message in one click, with no extra WhatsApp fees. Mark each message as sent to keep a record
  • Follow-ups and tasks: overdue, due today and coming up
  • Agent results: leads given, contacted, viewings, deals won and success rate
  • Reports: where leads come from, how many become customers, and how agents compare

At a glance

  • 6 Bayut lead channels in one inbox
  • No extra fees: WhatsApp follow-up uses free WhatsApp links and copy-and-paste
  • Requires an active Bayut Pro / Profolio™ agency account
  • Results for each agent built in

Follow each property sale from agreement to payout

Each sale keeps its agreement, people, price and commission in one record.

  • Record the MOU (sale agreement) reference
  • Seller and buyer details and documents in one place
  • Sale price, commission and transfer date
  • Agent payouts worked out automatically
  • Payouts are posted to your accounts for you
  • Edit or delete a sale and the matching accounting entries are reversed correctly

At a glance

  • 1 record for each sale
  • Automatic agent payouts
  • Linked to your accounts

Accounts that follow your rentals and sales

Money in and out is recorded as it happens, so reports are ready when you need them.

  • Chart of accounts, general ledger and journal entries
  • Profit and loss that updates live, compared with your budget
  • Bank reconciliation for cheques that have cleared
  • Trial balance and balance sheet
  • Reports of what is owed to you and what you owe, grouped by how late it is
  • VAT report with your tax registration number (TRN), ready for the FTA, with CSV download
  • Reports in more than one currency, with PDF download

At a glance

  • Live profit and loss
  • VAT report ready for the FTA
  • PDF and CSV downloads
  • More than one currency

See the screens your team will actually use

Real screens, not marketing mock-ups: the rental record, payment ledger and lead inbox as you will see them every day.

Property Overview
Basic
Total Properties
17
Active Contracts
15
Expiring Soon
2
TenantUnitBalanceStatus
Muhammad TahaGulfa Towers 605AED 3,750Active
Hans MuellerFalcon Towers P246AED 0Expiring Soon
Leads Inbox
CRM
Total Leads
15
Viewings
2
Won
1
NameSourceStatus
Omar HaddadWhatsApp LeadNew
Yousef KamalWhatsApp LeadViewing
Tenant Profile
Basic
Total Rent
AED 39,000
Paid
AED 35,250
Balance
AED 3,750
ChequeDateStatus
00001313 Feb 2026Cleared
00001422 May 2026Pending

One core product. Optional add-ons.

Estate Ease PRO starts with the rental management system. Add leads, brokers or the assistant if your team needs them.

EPRO CRM

Leads (add-on)

Track Bayut leads and follow up on WhatsApp.

  • Bayut leads inbox
  • Lead stages and follow-ups
  • Free WhatsApp follow-up
  • Agent results reports
Add CRM
EPRO Broker Desk

(add-on)

Keep brokers, deals and viewings in one place.

  • Broker list and commission tracking
  • Shared calendar and reminders
  • Broker-only view
  • Broker results reports
Add Broker Desk
EPRO Assistant

(add-on)

A chat assistant for your records.

  • Quick-reply buttons
  • Answers from your own data
  • Role-based access
  • English and Arabic
Add Assistant

Also built in

The everyday jobs around a rental, handled in the same system.

Payments

Cheque, cash and deposit payments. Balances update by themselves. Swap a cheque for cash and print a receipt in English and Arabic.

Commission split

Set the total commission for each contract. Share it between your agents by percentage, pay an outside agent a fixed amount, and see what the office keeps.

Documents

Keep agreements, ID copies, photos and inspection reports with each record. Search them, back them up, and restore anything deleted by mistake.

Renewal notices

A formal renewal notice is written as a PDF for you. The archive needs a PIN, and every renewal stays in the history.

Made for

Real estate Property management Investment Retail Hospitality

What you save by switching

24/7
Automated tracking
Secure cloud

We take your security and data seriously

Your data is encrypted

Financial and tenant data is encrypted when it is stored and when it is sent.

Access based on job role

Data Entry, Staff, Manager and Admin roles decide what each person can see or change.

Full activity log

Every renewal, contract end and cheque status change is recorded, so you can trace it.

Your own cloud hosting

Your own copy of the system, not shared with other agencies.

Safe passwords

Passwords are stored in a scrambled form (Bcrypt or Argon2), so they cannot be read back.

PIN for important actions

Key actions ask for a PIN before they go through.

Automatic backups

Your data is copied for you, so it can be restored if something goes wrong.

Watched day and night

We monitor the system 24 hours a day, every day.

Common questions

Does it include accounting?

Yes. It records money in and out and gives you reports such as profit and loss, balance sheet, bank reconciliation and a VAT report.

Does the maintenance module replace a facility management system?

It covers repair requests, assignments, costs and history for rented units. It is not a full facility management system with preventive schedules or spare parts stock.

What happens to the security deposit when a tenant leaves?

Smart Contract Exit works out unpaid rent and deductions, shows the refund amount, and records the payment and receipt.

Can brokers log in to the system?

Yes. Brokers get their own view, limited to the units and deals shared with them.

Is the service bot AI?

No. It understands a set list of questions and answers from your own records, so you get the same answer every time and nothing is invented.

What can the bot not do?

It fetches and shows information and opens records. It does not approve payments, change contracts or take actions for you.

Do I have to type to use the bot?

No. Most questions can be asked by tapping quick-reply buttons.

How long does setup take?

About 4 to 6 working weeks, not counting Saturdays and Sundays. A project manager is assigned to you, and we train your team.

Can I start with just the core product?

Yes. EPRO Basic is the complete rental system on its own. Add leads, brokers or the assistant later if your team needs them.

Do I need a Bayut account for the CRM add-on?

Yes. You need an active Bayut Pro / Profolio™ agency account to receive Bayut leads. Once approved, leads arrive in your inbox from all six channels.

Do I need the paid WhatsApp Business API for WhatsApp follow-up?

No. Estate Ease PRO opens WhatsApp with your message ready, or lets you copy the message and paste it into WhatsApp Web. There is no subscription fee. You mark each message as sent yourself.

Is everything really in both English and Arabic?

Yes. Every screen and printed document (vouchers, contracts, reports, exit statements) is available in English and Arabic, with the right reading direction, and you can switch with one click.

How is my data hosted?

On your own cloud server, not shared with others. Data is encrypted, and each person only sees what their role allows.

Let's look at how you manage your rentals.

Tell us how your agency manages tenants, properties and contracts today. We will show you where Estate Ease PRO can save you time and money, using real data from your buildings, not a generic demo.