Own Your Customer
Are you relying on platforms that own your customer relationship?
Platforms take the relationship. We help you keep it.
Digital tools that let local businesses take orders, bookings or requests directly, while staying close to their customers.
Relying on a platform
- The platform keeps your customer's contact details.
- Every order goes through a middleman, and you pay a fee.
- You can't contact past customers directly.
- If you switch platforms, your customers stay behind.
Owning the relationship
- Customers order straight from your business.
- You keep their contact details and order history.
- You can reach them again, directly, any time.
- Your customers are yours. They don't leave with a platform.
How it works
From the first scan to the front door, handled by your own business in your own area.
QR Scanned
The customer scans the QR code in your store or on packaging, receipts or promotional material.
Menu opens instantlyMenu Opened
The customer opens your digital menu: products, categories, prices, offers and what is in stock.
Select productsOrder Placed
The customer picks what they need. Checkout opens WhatsApp, where they confirm the order and share delivery details.
Order received by your businessOrder Confirmed
Your team sees the order in the dashboard. Customer details and order information are saved automatically.
Ready to prepareCustomer Data Recorded
The customer is added to your own customer list, with their order history, contact details, purchases and delivery information.
Customer profile createdSent for Delivery
Your team prepares the order. Your delivery staff receives the delivery request.
Order dispatchedOrder Delivered
Your driver completes the delivery. The customer receives the order.
Journey completedThe complete experience
One journey, start to finish.
One journey. Two experiences.
Simple for the customer. Connected for the retailer.
A simple ordering experience
Everything in one place
The interface
Here is exactly what happens.
QR
Scanned from store, packaging or receipt.
Digital Menu
Products, categories, prices, offers.
Cart
Selected items ready to confirm.
Checkout via WhatsApp
Order and delivery details are sent straight to WhatsApp to confirm.
Order Status
Track the order to the doorstep.
Orders
Every order appears in the dashboard as soon as it is placed.
Customer Profile
Contact details, order history, purchase activity.
Order Details
What was ordered, and everything needed to prepare it.
Delivery
Sent to your delivery staff.
Completed Orders
Finished, and the customer's history stays on file.