Business Direct · Typing Center CRM
Run your typing center.Not your paperwork.
A complete management system for typing centers in the UAE. Manage customers, typing requests, visa applications, document expiry dates, invoices and daily work from one dashboard.
The problem
Your typing center handles hundreds of small tasks every day.
When everything is managed across notebooks, spreadsheets, WhatsApp and separate systems, things get missed.
The solution
One dashboard. Every part of your work.
Customer records, service requests, documents and finances, brought together in one system.
Customer Management
Every profile, contact detail and service history organized.
Visa Management
Track applications, renewals and statuses to completion.
Document Expiry Alerts
Know which documents expire before they become a problem.
Typing & PRO Requests
Create and track service requests, status, fee and customer.
Invoicing & Payments
Billing records connected to the services customers received.
Refund Management
Process and track refunds with deductions, reasons and history.
Business Reports
Which services are in demand, how long they take, how many are completed, and revenue.
Customer records
Stop searching. Start knowing.
Every customer gets a complete digital file with everything your team needs in one place, instead of notes scattered across notebooks and chats.
- Contact information & Emirates ID
- Nationality & documents on file
- Service history & previous transactions
- Current status, at a glance
Document expiry
Never let an expiry date surprise you.
Your dashboard always points out documents that need action, so no one has to check files by hand.
Instead of checking files by hand, your team can see straight away which customers need attention today.
Services
From request to completion.
Follow every service from request to invoice.
Finance
Your services. Your revenue. One screen.
Keep money records linked to the customer services they came from.
Invoices
Track billing records and payment status.
Refunds
Calculate deductions and net customer refunds.
Revenue
Follow revenue and unpaid amounts.
Reports
See which services are most in demand and earn the most.
Dashboard
Know what's happening today.
Built for the UAE
Designed around how typing centers actually work.
English + Arabic
Switch between English and Arabic directly from the interface.
Mobile Ready
Fits smaller screens, with easy navigation on phones.
Prices in AED
Fees, invoices, refunds and revenue are all shown in AED.
Why it matters