Own Your Customer
Are you relying on platforms that own your customer relationship?
Platforms take the relationship. We help you keep it.
Digital tools that let local businesses handle orders, bookings, or requests directly, without losing the customer touch.
Relying on a platform
- The platform owns the customer's contact details.
- Every order goes through a middleman, and a fee.
- You can't reach past customers directly.
- Switch platforms, and the relationship stays behind.
Owning the relationship
- Customers order straight from your business.
- You keep their details, order history, and contact info.
- You can reach them again, directly, any time.
- The relationship is yours, it doesn't leave with a platform.
How it works
From the first scan to the doorstep, handled by your own business, within your area.
QR Scanned
The customer scans the QR code from the store, packaging, receipt, counter, or promotional material.
Menu opens instantlyMenu Accessed
The customer enters your digital menu. Products, categories, prices, offers, availability.
Select productsOrder Placed
The customer selects what they need, and checkout hands off to WhatsApp, where they confirm the order and share the delivery details.
Order received by your businessOrder Confirmed
Your team receives the order in the business dashboard. Customer details and order information are recorded automatically.
Ready for fulfillmentCustomer Data Recorded
The customer becomes part of your own customer records. Order history. Contact details. Purchase activity. Delivery information.
Customer profile createdIn-House Delivery Sent
Your team prepares the order. Your delivery staff receives the delivery request.
Order dispatchedOrder Delivered
Your driver completes the delivery. The customer receives the order.
Journey completedThe complete experience
One journey, start to finish.
One journey. Two experiences.
Simple for the customer. Connected for the retailer.
A simple ordering experience
One connected workflow
The interface
Here is exactly what happens.
QR
Scanned from store, packaging or receipt.
Digital Menu
Products, categories, prices, offers.
Cart
Selected items ready to confirm.
Checkout via WhatsApp
Order and delivery details are sent straight to WhatsApp to confirm.
Order Status
Track the order to the doorstep.
Orders
Every order lands in the dashboard as it's placed.
Customer Profile
Contact details, order history, purchase activity.
Order Details
What was ordered, and everything needed to fulfill it.
Delivery
Sent to delivery staff for dispatch.
Completed Orders
Closed out, with customer history remaining on file.