Business Direct · Typing Center CRM
Run your typing center.Not your paperwork.
The complete management platform for modern UAE typing centers. Manage customers, typing requests, visa applications, document expiry, billing and daily operations, all from one powerful dashboard.
The problem
Your typing center handles hundreds of small tasks every day.
When everything is managed across notebooks, spreadsheets, WhatsApp and separate systems, things get missed.
The solution
One dashboard. Every part of your operation.
Customer records, service requests, documents and finances, brought together in one centralized system.
Customer Management
Every profile, contact detail and service history organized.
Visa Management
Track applications, renewals and statuses to completion.
Document Expiry Alerts
Know which documents expire before they become a problem.
Typing & PRO Requests
Create and track service requests, status, fee and customer.
Invoicing & Payments
Billing records connected to the services customers received.
Refund Management
Process and track refunds with deductions, reasons and history.
Business Reports
Service demand, turnaround time, completion rates and revenue.
Customer CRM
Stop searching. Start knowing.
Every customer gets a complete digital profile, everything your team needs, in one tab, instead of scattered across notebooks and chats.
- Contact information & Emirates ID
- Nationality & documents on file
- Service history & previous transactions
- Current status, at a glance
Document expiry
Never let an expiry date surprise you.
Your dashboard continuously brings attention to documents that need action, no manual file checks.
Instead of checking files manually, your team can immediately see which customers require attention today.
Services
From request to completion.
Turn every service into a trackable workflow.
Finance
Your services. Your revenue. One view.
Keep financial activity connected to the customer services that generated it.
Invoices
Track billing records and payment status.
Refunds
Calculate deductions and net customer refunds.
Revenue
Monitor revenue and outstanding amounts.
Reports
See which services generate demand and revenue.
Dashboard
Know what's happening today.
Built for the UAE
Designed around how typing centers actually work.
English + Arabic
Switch between English and Arabic directly from the interface.
Mobile Ready
Adapts to smaller screens with mobile navigation built in.
AED Ready
Fees, invoices, refunds and revenue presented in AED throughout.
Why it matters